Contract Details: # 962-S1

Number 962-S1
Description Secure Destruction Services - WorkQuest
Category Managed
Type Term
Start Date 9/1/2021
End Date 11/30/2026
Purchase Category Code(Agencies Only) Doc Type 9 – Texas Government Code § 2155.441, Document Type 9 purchases should have a blank or “0” PCC field depending on whether the entry is to USAS or CAPPS
Purchase Orders Customers will issue an internal purchase order to WorkQuest, Inc. that references this CPA SPD Contract. The Contractor will not ship any products or provide related services until receipt of a Purchase Order generated by the State Agency, Higher Education or Texas SmartBuy member. The WorkQuest, Inc. representative for each subcontractor is listed in the Contractor Specifics/Notes section and in the attached 962-S1 FY22 Pricing workbook under the Service Areas tab.
NIGP Code(s) 962-27
CPA Contract Management Questions regarding contract management issues, price changes, amendments or other post-award concerns should be directed to:

SPD Contract Management Office (SCMO)
Texas Comptroller of Public Accounts (CPA)
Phone: (512) 463-3034 option 3
Contractors The price sheet for this contract lists the pricing for each WorkQuest subcontractor, and the Texas counties they service. For counties not listed in the WorkQuest, Inc. service areas, customers do not need to request a waiver or submit a TPPD exception report to use a non-WorkQuest vendor. For questions, contact the WorkQuest, Inc. account manager assigned. Only services listed in the specification may be performed.

962-S1 FY22 Pricing and Service Areas

962-S1 FY23 Pricing and Service Areas

962-S1 FY24 Pricing and Service Areas

962-S1 Specification



Austin Task, Inc. (ATI)
ATI Rep: Brian O’Conner
Phone: (512) 389-3333
WorkQuest, Inc. Rep: Abby Monk
Phone: 512-451-8145

EXPANCO, Inc. dba Amplify
EXP Rep: Steven Hosea
Phone: (817) 710-1125
WorkQuest, Inc. Rep: Erynn Harrison
Phone: 817-232-8881

Goodwill Services in El Paso (GWEP)
Goodwill Rep: Monica Noyles
Phone: (915) 778-1858
WorkQuest, Inc. Rep: Henry Hernandez
Phone: 210-521-3742

Goodwill Industries of Northwest Texas
Goodwill Rep: Maria Smith
Phone: (806) 744-8419
WorkQuest, Inc. Rep: Larry Sargee
Phone: 325-670-9110

Goodwill Industries of South Texas
Goodwill Rep: Arterry Cooper
Phone: (361) 884-4068
WorkQuest, Inc. Rep: Rosa Valdez
Phone: 361-985-8899

Goodwill Industries of East Texas -Tyler
Goodwill Rep: Ruth Davis
Phone: (903) 593-2481
WorkQuest, Inc. Rep: Deidra Davis
Phone: 936-238-3103
Compliant Products by Contractor Delivery does not occur until the Contractor delivers products, materials or services in full compliance with the specifications to Customer’s F.O.B. destination, unless delivery is specifically accepted, in whole or in part, by the Customer. Providing products, materials or services which do not meet all specification requirements does not constitute delivery.

Customer reserves the right to require new delivery or a refund in the event that materials or products not meeting specifications are discovered after payment has been made.
Purchase Order Cancellation The Customer may request that a Contractor cancel a specific line item or an entire purchase order. There shall be no fees charged for cancellation of an item and/or order prior to shipment by the Contractor. A Purchase Order Change Notice should be processed and sent to Contractor.
Restocking Fee for Returned Products The Customer may request that a Contractor accept return of products already delivered. If the return is required through no fault of the Contractor, the Contractor may request a reasonable restocking charge. The Customer may pay a restocking charge if the CPA or Customer determines that the charge is justifiable. As a guideline, such charges shall not exceed 15%.
Substitutions During the Contract term, the Contractor shall not substitute a product or brand unless the Contractor has obtained prior written approval from the CPA Contract Manager in coordination with the Customer. The Contractor must have written confirmation from the CPA Contract Manager of the substitution before making delivery.
Contractor Performance "The Statewide Procurement Division Contract Management Office (SCMO), a division of the Comptroller of Public Accounts (CPA), administers a vendor performance program for use by all customers per Texas Government Code (TGC), §2262.055, and 34 Texas Administrative Code (TAC), §20.108. The Vendor Performance relies on the customer's participation in gathering information on vendor performance. State agency customers shall report vendor performance on purchases of $25,000 or more from contracts administered by CPA, or any other purchase of $25,000 or more made through delegated authority granted by CPA (TAC 20.108), or purchases exempt from CPA procurement rules and procedures. State agencies are additionally encouraged to report vendor performance on purchases under $25,000.

Vendor Performance shall be reported through the CPA VENDOR PERFORMANCE TRACKING SYSTEM.

The purpose of the Vendor Performance Tracking System is to:
• Identify vendors that have exceptional performance
• Aid purchasers in making a best value determination based on vendor past performance
• Protect the state from vendors with unethical business practices
• Track vendor performance for delegated and exempt purchases

Contractor Information

VID: 17419760511

Contractor: WorkQuest, Inc.

Contact Name:


Phone: (512) 451-8145

Address: 1011 East 53 1/2 Street Austin TX 78751