Contract Details: # 390-M2

Number 390-M2
Description Bagged, Block Ice
Category Managed
Type Term
Start Date 2/1/2015
End Date 7/31/2020
Purchase Category Code(Agencies Only) PCC C
Optional Renewal Terms No renewals remaining
Purchase Orders Customers will issue an internal purchase order that references this CPA Contract Number and current item description(s) and pricing as stated on this contract. The Contractor will not ship any products or provide related services until receipt of a Purchase Order generated by the State Agency, Higher Education or Cooperative member.
NIGP Code(s) 390-35
CPA Contract Management Questions regarding contract management issues, price changes, amendments or other post-award concerns should be directed to:

SPD Contract Management Office (SCMO)
Texas Comptroller of Public Accounts (CPA)
Phone: (512) 463-3034 option 3
Contract Items and Pricing 390-M2 Price Sheet (xls)

At no additional charge to the customer, the Contractor shall provide:

1. Merchandiser(s) for the proper storage, securing and dispensing of ice.
2. Installation and maintenance to include all repairs and replacements as necessary to keep merchandiser in good operating condition.
3. Ice Loss:
  • Ice that perishes due to the malfunction of the ice merchandiser will be credited to the customer on a one for one basis.
  • The ice must be replaced at the time of delivery, or a credit invoice shall be written and provided to the customer.
  • The ice must be replaced on the next delivery.
  • Ice loss due to negligence or which has been mishandled by the customer or the patron of the customer will be credited at the discretion of the Contractor.
The customer will be responsible for the provision of and installation of electrical outlets for the merchandiser.

Tyler’s Super Quality Ice will not deliver to Grayson County in District one (1) but will deliver to the remainder of District one (1), all of District 10 and all of District 19.
Adding New Products to the Contract Additional products or services of the same general category that are not already on the contract may be added by submitting an Open Market Requisition to the Statewide Contract Development section at .
Delivery Delays by Contractor If delay is foreseen, Contractor shall give written notice to the Customer and must keep Customer advised at all times of status of order.

Default in promised Delivery Days After Receipt of Order (ARO) without accepted reasons or failure to meet specifications authorizes the Customer to purchase goods and services of this contract elsewhere and charge any increased costs for the goods and services, including the cost of re-soliciting, to the Contractor.

Failure to pay a damage assessment is cause for contract cancellation and/or debarment or removal of the contractor, as applicable, from the State’s Centralized Master Bidders List (CMBL).
Compliant Products by Contractor Delivery does not occur until the Contractor delivers products, materials or services in full compliance with the specifications to Customer’s F.O.B. destination, unless delivery is specifically accepted, in whole or in part, by the Customer. Providing products, materials or services which do not meet all specification requirements does not constitute delivery.

Customer reserves the right to require new delivery or a refund in the event that materials or products not meeting specifications are discovered after payment has been made.
Purchase Order Cancellation The Customer may request that a Contractor cancel a specific line item or an entire purchase order. There shall be no fees charged for cancellation of an item and/or order prior to shipment by the Contractor. A Purchase Order Change Notice should be processed and sent to Contractor.
Restocking Fee for Returned Products The Customer may request that a Contractor accept return of products already delivered. If the return is required through no fault of the Contractor, the Contractor may request a reasonable restocking charge. The Customer may pay a restocking charge if the CPA or Customer determines that the charge is justifiable. As a guideline, such charges shall not exceed 10%.
Substitutions During the Contract term, the Contractor shall not substitute a product or brand unless the Contractor has obtained prior written approval from the CPA Contract Manager in coordination with the Customer. The Contractor must have written confirmation from the CPA Contract Manager of the substitution before making delivery.
Contractor Performance The Statewide Procurement Division Contract Management Office (SCMO), a division of the Comptroller of Public Accounts (CPA), administers a vendor performance program for use by all customers per Texas Government Code (TGC), §2262.055, and 34 Texas Administrative Code (TAC), §20.108. The Vendor Performance relies on the customer's participation in gathering information on vendor performance. State agency customers shall report vendor performance on purchases of $25,000 or more from contracts administered by CPA, or any other purchase of $25,000 or more made through delegated authority granted by CPA (TAC 20.108), or purchases exempt from CPA procurement rules and procedures. State agencies are additionally encouraged to report vendor performance on purchases under $25,000.

Vendor Performance shall be reported through the  CPA VENDOR PERFORMANCE TRACKING SYSTEM.
The purpose of the Vendor Performance Tracking System is to:
• Identify vendors that have exceptional performance
• Aid purchasers in making a best value determination based on vendor past performance
• Protect the state from vendors with unethical business practices
• Provide performance scores in four measurable categories for the CMBL vendors
• Track vendor performance for delegated and exempt purchases

Contractors Information

VID: 17522449853

Contractor: Reddy Ice Corporation

Contact Name: Crystal Folsom


Phone: (512) 547-0127

Address: 1106 E. Cesar E. Chavez Blvd, San Antonio, TX 78210

VID: 17511903621

Contractor: Tyler Beverages, Inc. dba Tyler’s Super Quality Ice

Contact Name: Ron Tutt


Phone: (903) 597-8245

Alternate Contact Name: Shay Tyler, Customer Service

Alternate Email:

Address: PO Box 5390, Tyler, TX 75702