Contract Details: # 962-C1

Number 962-C1
Description Small Package (150 lbs or less) Overnight, Second Day, Ground Delivery Services
Category Managed
Type Term
Start Date 8/1/2018
End Date 11/27/2021
Purchase Category Code(Agencies Only) PCC C
Purchase Orders Customers will issue an internal purchase order that references this CPA Contract Number and current item description(s) and pricing as stated on this contract. The Contractor will not ship any products or provide related services until receipt of a Purchase Order generated by the State Agency, Higher Education or Cooperative member.
NIGP Code(s) 962-24  
CPA Contract Management Questions regarding contract management issues, price changes, amendments or other post-award concerns should be directed to:

SPD Contract Management Office (SCMO)
Texas Comptroller of Public Accounts (CPA)
Phone: (512) 463-3034 option 3
Email: spd.cmo@cpa.texas.gov
Contractors New customers should contact FedEx to request a new account set up as outlined below.

Email: Stategov@fedex.com, daguanella@fedex.com, Emma.Siegfried@FedEx.com

Subject Line: State of Texas, 962-C1, New Customer

Include the following in the request:
  1. Agency name, full address, contact name, phone number and email
  2. Number of different shipping locations
  3. How do you currently create your shipping labels? (i.e. automation, software)
  4. Do you currently have a daily pick-up with your provider?
  5. Average daily volume for express vs. ground packages?

    • New FedEx Customer Information

      1. FedEx software or Fedex.com is a very quick implementation. Software can be downloaded directly from www.fedex.com.
      2. If shipping hardware is needed (printers, scales, etc.) it generally takes 7-10 days (ordered by sales team).
      3. Data base integration is available and timing is based on project requirements and scope.
      4. New FedEx account numbers are established and linked to pricing within 3-7 business days.
      5. For more information, reference the FedEx Service Guide below.

      FedEx Overnight-Ground Delivery Price Sheet

      FedEx First Overnight Price Sheet

      FedEx Accessorial Charges Price Sheet

      FedEx International Net Rates Price Sheet

      Fuel Surcharges for express and ground deliveries are capped and cannot exceed 7%.

      For more information please reference the NASPO Small Package Delivery Services 2016-2021, FedEx Single Carrier contract documents. For International Zone charts, please contact your FedEx Customer Service representative.

      Multiweight

      1. FedEx Ground multiple-piece shipments may receive Multiweight rates if the total shipment weighs 200 lbs. or more. A minimum average package weight of 15 lbs. applies. Multiply the per-pound rate by total shipment weight.

      2. FedEx Express multiple-piece shipments may receive Multiweight rates if the total shipment weighs 100 lbs. or more (200 lbs. or more for FedEx Express Saver shipments). A minimum average package weight of 15 lbs. applies. Multiply the per-pound rate by total shipment weight.

      FedEx will bill the lower of the Multiweight shipment rate or the sum of the individual price per package. FedEx will automatically make these calculations and choose the lower cost shipping option when the shipment information is entered into the system; no special action is required by the customer. Please refer to the price sheets for more information.

      Dimensional Weight

      FedEx Ground applies dimensional weight to all shipments on a per-package basis. FedEx Express applies dimensional weight to all shipments in customer packaging and may apply it to shipments in FedEx packaging. Dimensional weight is calculated by multiplying the length by width by height of each package in inches and dividing the total by 139. When dimensional weight applies per shipment, calculate the volume of each piece or freight handling unit in the shipment (multiply the length by width by height), then add those volumes together and divide the total by 139. If the dimensional weight exceeds the actual weight, charges may be assessed based on the dimensional weight. Dimensions of one-half inch or greater are rounded up to the next whole number; dimensions less than one-half inch are rounded down. The final calculation is rounded up to the next whole pound. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time.

      If the dimensional weight exceeds the actual weight, charges may be assessed based on the dimensional weight. Dimensions of one-half inch or greater are rounded up to the next whole number; dimensions less than one-half inch are rounded down. The final calculation is rounded up to the next whole pound. Package shape and dimensions may change during transit, which can affect the package’s dimensional weight and surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time.

      For information on possible service interruptions due to weather, natural disasters and other uncontrollable events, please check the FedEx Service Alerts page, FedEx Service Alerts.
    Delivery Delays by Contractor If delay is foreseen, Contractor shall give written notice to the Customer and must keep Customer advised at all times of status of order.

    Default in promised Delivery Days After Receipt of Order (ARO) without accepted reasons or failure to meet specifications authorizes the Customer to purchase goods and services of this contract elsewhere and charge any increased costs for the goods and services, including the cost of re-soliciting, to the Contractor.

    Failure to pay a damage assessment is cause for contract cancellation and/or debarment or removal of the contractor, as applicable, from the State’s Centralized Master Bidders List (CMBL).
    Compliant Products by Contractor Delivery does not occur until the Contractor delivers products, materials or services in full compliance with the specifications to Customer’s F.O.B. destination, unless delivery is specifically accepted, in whole or in part, by the Customer. Providing products, materials or services which do not meet all specification requirements does not constitute delivery.

    Customer reserves the right to require new delivery or a refund in the event that materials or products not meeting specifications are discovered after payment has been made.
    Purchase Order Cancellation The Customer may request that a Contractor cancel a specific line item or an entire purchase order. There shall be no fees charged for cancellation of an item and/or order prior to shipment by the Contractor. A Purchase Order Change Notice should be processed and sent to Contractor.
    Contractor Performance The Statewide Procurement Division Contract Management Office (SCMO), a division of the Comptroller of Public Accounts (CPA), administers a vendor performance program for use by all customers per Texas Government Code (TGC), §2262.055, and 34 Texas Administrative Code (TAC), §20.108. The Vendor Performance relies on the customer's participation in gathering information on vendor performance. State agency customers shall report vendor performance on purchases of $25,000 or more from contracts administered by CPA, or any other purchase of $25,000 or more made through delegated authority granted by CPA (TAC 20.108), or purchases exempt from CPA procurement rules and procedures. State agencies are additionally encouraged to report vendor performance on purchases under $25,000.

    Vendor Performance shall be reported through the  CPA VENDOR PERFORMANCE TRACKING SYSTEM.
    The purpose of the Vendor Performance Tracking System is to:
    • Identify vendors that have exceptional performance
    • Aid purchasers in making a best value determination based on vendor past performance
    • Protect the state from vendors with unethical business practices
    • Provide performance scores in four measurable categories for the CMBL vendors
    • Track vendor performance for delegated and exempt purchases

    Contractor Information

    VID: 17104270073

    Contractor: FedEx Government Services

    Email: StateGov@fedex.com

    Phone: 1 (877) 339-2774

    Alternate Contact Name: David Guanella

    Alternate Email: daguanella@fedex.com

    Alternate Phone: 1 (800) 645-9424

    Address: 900 7Th Street Nw, Suite 550 Washington District of Columbia 20001