Contract Details: # 800-A3
|Description||Shoes, Slip-On and Athletic Court|
|Purchase Category Code(Agencies Only)||PCC A|
|Optional Renewal Terms||No renewals remaining.|
|Purchase Orders||Only purchase orders issued through TxSmartBuy are eligible for contract pricing. The Contractor will not ship any products or provide related services until receipt of a Purchase Order generated by the TxSmartBuy system.|
|CPA Contract Management||Questions regarding contract management issues, price changes, amendments or other post-award concerns should be directed to:
SPD Contract Management Office (SCMO)
Texas Comptroller of Public Accounts (CPA)
Phone: (512) 463-3034 option 3
|Warranty Details||Written notification must be sent to the contractor(s) for shoes found to be defective in manufacturing or materials.
Warranty does not cover damage caused by abuse, misuse, or improper care by the customer.
Kar Wing Trading Co., Inc.:
1. Warranty Plan: 100% for Defects in Manufacturing and/or Materials including transportation.
2. Written Notification must be sent for shoes found to be defective in manufacturing or materials.
Requests for return may be sent to:
Fax to: 626-350-0440
Phone: Warranty Department - 800-538-8331 Ext. 10
3. Return items must be packed and labeled to the address provided by contractor and include applicable invoice number(s).
4. UPS call tags will be arranged within 1-3 working days after written notice from the customer.
5. Customer may request a credit or replacement which will ship in 2-5 days
6. Returns cannot exceed 12 months after the original receipt date.
|Expedited Payment Discount||Kar Wing Trading Co., Inc.: 0.5% - 15 Days, 1.0% - 10 Days|
|Adding New Products to the Contract||Additional products or services of the same general category that are not already on the contract may be added by submitting an Open Market Requisition to the Statewide Contract Development section at firstname.lastname@example.org .|
|Delivery Delays by Contractor||If delay is foreseen, Contractor shall give written notice to the Customer and must keep Customer advised at all times of status of order.
Default in promised Delivery Days After Receipt of Order (ARO) without accepted reasons or failure to meet specifications authorizes the Customer to purchase goods and services of this contract elsewhere and charge any increased costs for the goods and services, including the cost of re-soliciting, to the Contractor.
Failure to pay a damage assessment is cause for contract cancellation and/or debarment or removal of the contractor, as applicable, from the State’s Centralized Master Bidders List (CMBL).
|Compliant Products by Contractor||Delivery does not occur until the Contractor delivers products, materials or services in full compliance with the specifications to Customer’s F.O.B. destination, unless delivery is specifically accepted, in whole or in part, by the Customer. Providing products, materials or services which do not meet all specification requirements does not constitute delivery.
Customer reserves the right to require new delivery or a refund in the event that materials or products not meeting specifications are discovered after payment has been made.
|Purchase Order Cancellation||The Customer may request that a Contractor cancel a specific line item or an entire purchase order. There shall be no fees charged for cancellation of an item and/or order prior to shipment by the Contractor. The cancellation must be processed through the TxSmartBuy system.|
|Restocking Fee for Returned Products||The Customer may request that a Contractor accept return of products already delivered. If the return is required through no fault of the Contractor, the Contractor may request a reasonable restocking charge. The Customer may pay a restocking charge if the CPA or Customer determines that the charge is justifiable. As a guideline, such charges shall not exceed 10%.|
|Substitutions||During the Contract term, the Contractor shall not substitute a product or brand unless the Contractor has obtained prior written approval from the CPA Contract Manager in coordination with the Customer. The Contractor must have written confirmation from the CPA Contract Manager of the substitution before making delivery.|
|Contractor Performance||Statewide Procurement Division (SPD), administers a vendor performance program for use by all customers per Texas Government Code (TGC), §2262.055, and 34 Texas Administrative Code (TAC), §20.108. The Vendor Performance relies on the customer's participation in gathering information on vendor performance. State agency customers shall report vendor performance on purchases of$25,000 or more from contracts administered by CPA, or any other purchase of $25,000 or more made through delegated authority granted by CPA (TAC 20.108), or purchases exempt from CPA procurement rules and procedures. State agencies are additionally encouraged to report vendor performance on purchases under $25,000.
Vendor Performance shall be reported through the CPA VENDOR PERFORMANCE TRACKING SYSTEM.
The purpose of the Vendor Performance Tracking System is to:
• Identify vendors that have exceptional performance
• Aid purchasers in making a best value determination based on vendor past performance
• Protect the state from vendors with unethical business practices
• Provide performance scores in four measurable categories for the CMBL vendors
• Track vendor performance for delegated and exempt purchases
Contractor: Kar Wing Trading Co Inc
Contact Name: Andy Jung
Phone: (800) 538-8331 x12
Address: 1923 Frank Stiles Street, South El Monte CA 91733